Programmes & Administrative Assistant

Lifelong Learning - Programme Administration

If you pride yourself on your attention to detail, strong IT skills and an ability to deal confidently with a range of people, this could be a great opportunity for you to join the University and develop your career in a supportive environment.

You will join a busy team, providing support for administrative services across our Lifelong Learning courses and provision, contributing to a positive student experience and ensuring relevant regulations, policies and procedures are adhered to. You will therefore need to keep up to date with changes, work to deadlines and respond flexibly to competing priorities.

This post is full-time and based at our Medway campus.

As Programmes & Administration Assistant you can expect to get involved in:

• Providing administrative support across all courses including student applications, inductions, module material, virtual learning environments (such as Moodle), progression reviews, student support, requests for extensions and so on, examinations, examination boards and various committees
• Updating Lifelong Learning student databases, reporting and CRM (or similar) systems, ensuring the information is current and up to date and complies with GDPR
• Acting as point of contact for students, apprentices, prospective employers, external examiners, collaborative partners, staff and visitors

What we are looking for in the right candidate:

• English and Maths GCSE grade 4/C or above, or equivalent
• Expertise in the use of Microsoft Office, including Word, Excel and PowerPoint 
• Excellent oral and written communication skills
• The ability to produce documents to a high standard and to have a good eye for detail

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number CSF-899-24.