We are looking for an Apprenticeship Adviser to play a key role in delivering an excellent apprentice experience and supporting the University’s education and skills strategy. You will work closely with apprentices, employers and colleagues across the University to support recruitment, onboarding and ongoing progress throughout the apprenticeship journey. This is a varied and rewarding role where you will help ensure apprentices are supported academically and professionally, while also building strong partnerships with employers across a range of sectors.

As an Apprenticeship Adviser you can expect to be involved in:

• Working with employers to support apprenticeship recruitment and admissions, including screening, interviewing and placing apprentices 
• Managing the apprentice onboarding and induction process and supporting apprentices and employers throughout the programme to ensure a positive and successful apprenticeship experience
• Promoting higher and degree apprenticeship opportunities to employers across a range of sectors and supporting employer engagement activities
• Operating systems to monitor apprentice progress and maintain accurate records and evidence, ensuring apprenticeship programmes are compliant

What will you bring to the role?

• A degree or equivalent experience in a similar role within the HE or FE sector, with GCSE Maths and English (grade C/4 or above) or equivalent
• Experience supporting, mentoring and monitoring apprentices, with an understanding of apprenticeship standards and funding models
• Excellent communication and organisational skills, with the ability to work effectively with apprentices, employers and colleagues while managing competing priorities

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs) 
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• Excellent pension scheme with generous employer contributions
• Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number BDRI-009-26.

Closing Date: 22 Mar 2026

Section: Administrative

Salary: £32,080 to £35,608

Do you have experience in an office environment and an interest in Human Resources? 

We’re offering an exciting opportunity to join our People Operations team on a fixed-term basis until September 2026, supporting a range of key HR projects.

This is a busy time for our team, so we’re looking for adaptable individuals who are comfortable working across different areas as needed. If you enjoy variety, teamwork, and making a positive impact, this role could be a great fit.

As a People Operations Assistant you can expect to be involved in:

• Provide administrative support to key HR projects. 
• Personally deal with straightforward HR enquiries, applying confidentiality, tact and discretion where necessary.
• Develop and build knowledge of all University conditions of service, contractual entitlements, and processes.
• Update and maintain the HR and Payroll system (ResourceLink).   

 What will you bring to the role?

• Educated to A-level with GCSEs in English and Maths at Grade C or above (or equivalent)
• Experience in an office environment
• Good IT skills with the ability to use MS Office applications; particularly Word, Excel, and Outlook

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs) (remove this bullet for ACADEMIC roles)
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• Excellent pension scheme with generous employer contributions
• Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number FUTURE-001-026

Closing Date: 13 Mar 2026

Section: Administrative

Salary: £24,685 to £26,093 per annum

The Student Life Directorate are looking for a Nexus Coordinator to support, oversee and enable the Nexus student information team to provide an approachable, knowledgeable reception and enquiry service for students. The role holder is required to undertake a range of administrative responsibilities to ensure the delivery of an efficient front-facing service for students and staff wishing to access information and signposting to relevant resources, services and support.  

This role is full time ongoing position but will require some occasional weekend work at certain busy points in the Academic Calendar. This will be discussed within the interview process as to what this looks like through out the year.

As Nexus Coordinator you can expect to be involved in:

• Providing effective supervision, guidance and coordination for the Nexus Administrators which includes, managing staff rotas to ensure a range of facilities and reception enquiry services are covered throughout core hours and occasionally extended hours including weekends.
• Providing in-person cover at ‘Nexus’ information desks on the Canterbury campus and occasionally at the Medway campus to ensure that enquires are handled in a timely and approachable way and any issues students face are resolved in a professional manner, with sensitivity and consideration of confidentiality and appropriate escalation.
• Signposting students to relevant specialist services across the University of Kent and available online/digital resources, and triage student and staff visits to student-facing teams co-located with Nexus as appropriate. 
• Providing general administrative support to facilitate the smooth running of the department including maintaining the Nexus spaces, monitoring and triaging relevant email inboxes, assisting with update and production of content for webpages, digital screens, print material, etc and ensuring notice boards are kept up to date.  

What will you bring to the role?

• Educated to GCSE English and Maths at grade C or equivalent. 
• Experience providing a direct customer support service with contact via email, phone and face-to-face. 
• Proactive and self-motivated, with ability to work independently within managerial direction as well as collaboratively as part of a team. 
• Highly organised with the ability to manage own workload, prioritise work (self and others), meet changing demands and deliver to deadlines in a pressured environment.  
• Experience to supervise, provide guidance and motivate staff.  

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number SL-030-26.

Closing Date: 18 Mar 2026

Section: Administrative

Salary: £27,319 to £30,378 per annum

 As a Performance & Compliance Officer you can expect to be involved in :

• Support audits and inspections, ensuring documentation is accurate and audit-ready. 
• Lead ISARR investigations and produce reports for senior management. 
• Review subcontractor RAMS and ensure compliance with University standards. 
• Manage statutory and mandatory training skills matrices for internal teams. 
• Oversee completion of risk assessments, COSHH assessments, and toolbox talks. 

What will you bring to the role ? 

• Educated to A-level/NVQ3 standard and/or demonstrable equivalent experience in a similar role
• Proactive approach to continuous improvement and risk management
•  Excellent communication and stakeholder engagement skills
• Strong organisational skills and ability to manage competing priorities
• Knowledge of statutory compliance frameworks (Health & Safety, CDM, COSHH, environmental regulations). 

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs) 
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• Excellent pension scheme with generous employer contributions
• Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number CS-383-26. 

Closing Date: 17 Mar 2026

Section: Administrative

Salary: £32,080 to £35,608 per annum

As a Campaigns and Conversions officer you can expect to be involved in :

• Supporting the Campaigns and Conversions Manager in the delivery and monitoring of advertising, promotional campaigns and conversion plans to support recruitment from all key segments
• Creating, checking and sending email, print, WhatsApp and SMS campaigns specified in the conversion plans. Utilising the technology within the CRM deliver personalised and segmented messaging that helps convert prospects into students;
• Assisting in all offline promotion and conversion activities across the whole conversion funnel for prospective students (e.g. calling campaigns, digital and print material, and other collateral);
• Collaborative working with the Events and other Directorate teams to deliver and promote in-person and online events

 What will you bring to the role ?

• Educated to degree level or equivalent
• Ability to think creatively and to create engaging content that is aligned to brand and delivers against business objectives
• Experience executing marketing campaigns, including creating and sending segmented and personalised communications and crafting and delivering advertising campaigns
• Strong copywriting and proof-reading skills with experience creating inspiring and effective content

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs)
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• Excellent pension scheme with generous employer contributions
• Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number EE-024-26-R.

Closing Date: 22 Mar 2026

Section: Administrative

Salary: £32,080 to £35,608 per annum

For much of your shift you will be the sole Customer Services Assistant and therefore it is essential that in addition to having excellent customer service skills, you are able to deal calmly and confidently with all queries and bookings. The roles are situated across campus in accommodation areas, academic buildings, central service buildings and in campus service buildings and role holders can expect to work in a variety of settings depending on demand. 

Typical shifts patterns are between 07:00 and 23:00 on a rota basis, Monday to Sunday, 5/7 days.

As Customer Services Assistant you can expect to be involved in:

• Receiving all initial enquiries from students, staff and visitors to reception areas, resolving them or referring correctly to other staff or university departments as appropriate. Assisting the wider campus services and university teams by signposting customers to the range of services on offer and how to access them. 
• Maintaining the tidiness and security of the reception area and its facilities ensuring stock levels of office equipment, stationery and consumables are maintained. 
• Using of a range of university systems (e.g. accommodation systems, access control systems, switchboard, library systems, payment systems etc.) to aid in the resolution of queries and enquiries. 
• Coordinating the issue of card/key access, where necessary, resolving or escalating any issues that arise as appropriate. 

What will you bring to the role?

• GCSE grade 4/C or above in English and Maths or equivalent
• Experience of working in a busy and demanding front facing customer service environment providing excellent customer care
• The ability to demonstrate experience handling difficult and unexpected situations
• A high level of IT skill and familiarity.

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

•    43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)

•    Excellent pension scheme with generous employer contributions

•    Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number CS-377-26.

Closing Date: 12 Mar 2026

Section: Administrative

Salary: £23,061 to £24,215 per annum

The Student Life Directorate are looking for a Non-standard Course and Programmes Co-ordinator will play a key role in the Academic Registry directorate. The post holder will be a skilled specialist user of, and have a thorough knowledge of, the University’s student records system to keep student records as up to date as possible. 

The role holder will provide administrative support throughout the academic year, including peak periods of the student lifecycle. These activities require a high attention to detail with the ability to prioritise conflicting demands whilst maintaining precision in meeting rigorous deadlines.

As Non-standard Course and Programmes Coordinator you can expect to be involved in:

• Developing and maintaining specialist knowledge of KentVision processes to assist in the creation and maintenance of core functionality within the student record. 
• Leading on delegated tasks, to ensure the smooth running of course and programmes administration is of a consistently high quality for across the Universities curriculum portfolio. 
• Acting as a point of reference to give advice and guidance to staff on policy and procedural matters and information concerning course and programmes administrative procedures to ensure consistency across the University. 

What will you bring to the role?

• Excellent interpersonal skills – establishing relationships and maintaining contacts with people from a variety of backgrounds
• GCSE English and Maths or equivalent
• Knowledge and understanding of the HE environment
• Proficiency in the planning, organising, resourcing, and monitoring ongoing jobs and projects

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number SL-37-26.

Closing Date: 16 Mar 2026

Section: Administrative

Salary: £27,319 to £30,378 per annum