Are you a creative communicator with a passion for delivering engaging campaigns that connect with staff and students?

As Internal Communications Officer, you will play a key role in delivering compelling internal communications that support the University's strategic objectives. Working as part of the External Engagement Directorate, you will develop and deliver communication plans, create engaging multi-channel content and work collaboratively with colleagues across the University to ensure key messages reach the right audiences in creative, timely and effective ways.

As Internal Communications Officer you can expect to be involved in:

• Project managing specific student and staff communication campaigns in line with strategic objectives, including producing project plans, commissioning content and overseeing delivery. 
• Supporting ongoing communications across internal audiences, ensuring key messages are tailored for different usage and communicated accurately, including in fast-paced reactive scenarios. 
• Working collaboratively with communication staff in Schools and with the Directorate Academic School Partners, aligning activity and supporting localised delivery of both student and staff communications. 
• Monitoring, analysing and communicating the results of internal communications across the team and Directorate as required.

What will you bring to the role?

• Educated to degree level or equivalent professional experience
• Substantial work experience in a similar role
• Proven experience of writing for online or print campaigns including digital and social media
• Ability to manage assigned projects independently, from planning through to delivery

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs)
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• Excellent pension scheme with generous employer contributions
• Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number EE-041-26-R.

Closing Date: 16 Aug 2026

Section: Administrative

Salary: £32,080 to £35,608 per annum

If you have the skills and motivation to help our students achieve success at Kent, we would welcome your application to this front-facing administrative role in our Student Enquiries, Retention & Engagement team.

The main focus of the role is providing essential, front-line support to students so they have timely access to information and guidance, and consistent and practical advice to support them in continuation/completion of their studies.

You will be a first point of contact for students, working and advising in line with university policies, maintaining accurate records and managing sensitive information with empathy, professionalism and confidentiality.

As Retention & Engagement Support Coordinator you can expect to be involved in:

• Acting as a contact point and referral service to students with difficulties that may impact their studies, and signposting students to other services. 
• Understanding and providing guidance to students and staff on university policies and procedures related to retention and engagement 
• Supporting the administration and implementation of procedures and work related to retention and engagement
• Monitoring enquiries to the team via email, telephone or in person to ensure they are responded to promptly, consistently and to a high standard

What will you bring to the role?

• Experience of working in an office environment with contact via email, phone and face-to-face, with a variety of people 
• Excellent interpersonal skills, with experience of and an ability to adapt your approach depending on student needs, to show empathy and be approachable to students who may be facing difficulties
• Previous experience of working in a confidential environment in line with data protection and safeguarding guidance
• Good IT skills and experience, and numeracy with an ability to process straight forward statistical information 

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs) 
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• Excellent pension scheme with generous employer contributions
• Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number SL-055-26-R2.

Closing Date: 09 Aug 2026

Section: Administrative

Salary: £27,319 to £30,378 per annum

Are you a creative storyteller with a passion for producing engaging digital content that inspires future students and brings a brand to life?

As Creative Content Coordinator, you will play a key role in creating compelling content that showcases the University, its students, staff and alumni across digital and social media channels. Working closely with the Social Media and Content Lead, the wider Creative and Brand team, and student content creators, you will produce authentic, engaging content that supports marketing and recruitment objectives, strengthens the University's brand and enhances the student journey.

As Creative Content Coordinator you can expect to be involved in:

• Producing recruitment content for web and social that inspires, engages and adds value to the student journey
• Producing brand content for web and social to increase brand awareness and improve the university’s global reputation
• Managing the student content creators, ensuring they produce authentic content that is aligned to the wider digital content plan. Supporting the students by providing training, advice and guidance on digital content
• Overseeing recruitment content on the university social media channels. Contributing to the planning, posting, scheduling and monitoring of social media posts via a range of platforms

What will you bring to the role?

• Relevant qualification, ideally in digital or communications-based subjects (degree or advanced professional qualification) or equivalent experience
• Experience creating digital content – including video – for use across a wide range of platforms
• Experience in all areas of social media from creating content, to monitoring and reporting
• Experience of working in a marketing, communications or digital team

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs) 
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• Excellent pension scheme with generous employer contributions
• Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number EE-042-26-R.

Closing Date: 23 Aug 2026

Section: Administrative

Salary: £27,319 to £30,378 per annum