Jobs at the University of Kent | Admissions

Admissions Administrator (EE-036-26)

Tue, 05 May 2026 00:00:00 GMT

Admissions Administrators undertake all aspects of the administration of student enquiries and admissions, from the point of first enquiry through to the point of registration at the University, ensuring that applicants have a fair, positive and satisfying experience, and that the University has vetted applicants thoroughly to ensure compliance with visa regulations, qualifications and fee requirements

As an Admissions Administrator you can expect to be involved in :

Undertaking a range of admissions activities to support the work of the team and the management of successful admissions processes.
Processing selection decisions using agreed protocols for a group of schools, for both home and international applicants.
Responsibility for processing decisions on applications including coding offers for successful applicants on the electronic admissions platform (SITS) ensuring all necessary conditions have been appropriately and accurately added.
Liaison with home and/or international applicants, including international agents and nominated contacts as required.
Understanding and working within a range of external frameworks and regulations including Consumer Protection Law, the General Data Protection Regulation, UK Immigration Rules, UCAS Business Rules and Principles and Quality Assurance Agency (QAA) expectations
Representing the University at occasional weekend or evening events such as Open Days or offer holder days

What will you bring to the role ?

Educated to GCSE or equivalent
Experience of working in a similar administrative role, particularly in team orientated, results focused process driven high turnover office environment, or within recruitment or student admissions.
Good IT skills, particularly MS Office packages
Previous experience of working in a customer service environment
Excellent oral and written communication skills including the ability to communicate clearly and accurately with a wide range of people (internal and external)

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs)
43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
Excellent pension scheme with generous employer contributions
Corporate employee-funded healthcare plan, in partnership with Benenden Health

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number EE-036-26.

Closing Date: 12 May 2026

Section: Administrative

Salary: £24,685 to £26,093 minimum per annum

Applicant Support Operator (EE-034-26)

Thu, 02 Apr 2026 00:00:00 GMT

We are currently recruiting a number of Applicant Support Operators on a fixed term timesheet basis to assist the university with the delivery of Clearing. Clearing is an opportunity for undergraduate applicants to apply to places at the university once they have received their results. The role will involve taking clearing applications and enquiries over the phone and via email, as well as providing excellent customer care to all applicants at various stages of the Admissions and Registration process.

You will need to be educated to A level (or equivalent), have good customer service skills and excellent accuracy and attention to detail.

Important information:

• The roles will be in-person located at our Canterbury Campus.

• Please see the full Job Description for full details of the expected weekly working hours and mandatory dates/time. Full-Time and Part-Time hours available (20 – 40 hours per week).

• There will be online self-directed training that must be completed prior to the initial in-person training. Training hours will be paid.

• Please ensure a CV is uploaded with your application.

• Prospective applicants should note that there are a limited number of vacancies, and the department may choose to select applicants on a first come first served basis.

• Remote interviews will be arranged at a mutually convenient time by the hiring department. These will be from 27th April onwards.

• The department may choose to close the advert earlier than the published close date, should sufficient applications be received

• The University is required to obtain evidence from all new members of staff of their eligibility to work in the UK prior to their start date and this will need to be provided in person before a contract can be issued

Further details can be found in the job specification document attached.

Closing Date: 31 May 2026

Section: Timesheet

Salary: £12.43 or £14.56 dependent on age ( including pay in lieu of annual leave )

Applicant Hotline Operator (EE-035-26)

Thu, 02 Apr 2026 00:00:00 GMT

We are currently recruiting a number of Applicant Hotline Operators on a fixed term timesheet basis to assist the university with the delivery of Clearing. Clearing is an opportunity for undergraduate applicants to apply to places at the university once they have received their results. The role will involve taking clearing applications and enquiries over the phone, as well as providing excellent customer care to applicants at all stages of the Admissions process.

You will need to be educated to A level (or equivalent), have good customer service skills and excellent accuracy and attention to detail.

Important information:

This role is in-person, located at our Canterbury Campus.
Please see the Job Description for full details of the expected working hours and mandatory dates/time.
There will be mandatory online self-directed training that must be completed prior to the mandatory in-person training. Training hours will be paid.
Please ensure a CV is uploaded with your application.
Prospective applicants should note that there are a limited number of vacancies, and the department may choose to select applicants on a first come first served basis
Remote interviews will be arranged at a mutually convenient time by the hiring department. These will be from 27^th April onwards.
The department may choose to close the advert earlier than the published close date, should sufficient applications be received
The University is required to obtain evidence from all new members of staff of their eligibility to work in the UK prior to their start date and this will need to be provided in person before a contract can be issued

Further details can be found in the job specification document attached

Closing Date: 28 Jun 2026

Section: Timesheet

Salary: £12.43 or £14.56 dependent on age ( including pay in lieu of annual leave )