Applicant Support Operator (EE-034-26)

Thu, 02 Apr 2026 00:00:00 GMT

We are currently recruiting a number of Applicant Support Operators on a fixed term timesheet basis to assist the university with the delivery of Clearing. Clearing is an opportunity for undergraduate applicants to apply to places at the university once they have received their results. The role will involve taking clearing applications and enquiries over the phone and via email, as well as providing excellent customer care to all applicants at various stages of the Admissions and Registration process.

You will need to be educated to A level (or equivalent), have good customer service skills and excellent accuracy and attention to detail.

Important information:

• The roles will be in-person located at our Canterbury Campus.

• Please see the full Job Description for full details of the expected weekly working hours and mandatory dates/time. Full-Time and Part-Time hours available (20 – 40 hours per week).

• There will be online self-directed training that must be completed prior to the initial in-person training. Training hours will be paid.

• Please ensure a CV is uploaded with your application.

• Prospective applicants should note that there are a limited number of vacancies, and the department may choose to select applicants on a first come first served basis.

• Remote interviews will be arranged at a mutually convenient time by the hiring department. These will be from 27th April onwards.

• The department may choose to close the advert earlier than the published close date, should sufficient applications be received

• The University is required to obtain evidence from all new members of staff of their eligibility to work in the UK prior to their start date and this will need to be provided in person before a contract can be issued

Further details can be found in the job specification document attached.

Closing Date: 31 May 2026

Section: Timesheet

Salary: £12.43 or £14.56 dependent on age ( including pay in lieu of annual leave )

Applicant Hotline Operator (EE-035-26)

Thu, 02 Apr 2026 00:00:00 GMT

We are currently recruiting a number of Applicant Hotline Operators on a fixed term timesheet basis to assist the university with the delivery of Clearing. Clearing is an opportunity for undergraduate applicants to apply to places at the university once they have received their results. The role will involve taking clearing applications and enquiries over the phone, as well as providing excellent customer care to applicants at all stages of the Admissions process.

You will need to be educated to A level (or equivalent), have good customer service skills and excellent accuracy and attention to detail.

Important information:

This role is in-person, located at our Canterbury Campus.
Please see the Job Description for full details of the expected working hours and mandatory dates/time.
There will be mandatory online self-directed training that must be completed prior to the mandatory in-person training. Training hours will be paid.
Please ensure a CV is uploaded with your application.
Prospective applicants should note that there are a limited number of vacancies, and the department may choose to select applicants on a first come first served basis
Remote interviews will be arranged at a mutually convenient time by the hiring department. These will be from 27^th April onwards.
The department may choose to close the advert earlier than the published close date, should sufficient applications be received
The University is required to obtain evidence from all new members of staff of their eligibility to work in the UK prior to their start date and this will need to be provided in person before a contract can be issued

Further details can be found in the job specification document attached

Closing Date: 28 Jun 2026

Section: Timesheet

Salary: £12.43 or £14.56 dependent on age ( including pay in lieu of annual leave )

Jobs at the University of Kent | Timesheet

Applicant Support Operator (EE-034-26)

Applicant Hotline Operator (EE-035-26)